Return Policy

All returned merchandise must be unworn, undamaged, and unwashed. The products must be returned in their original shelf-ready condition with tags attached, bags and boxes.

  • For health and safety reasons, we do not accept returns of underwear, tights and bodywear.
  • Items purchased using a sales discount code can only be refunded through store credit.
  • Products on sale are not eligible for exchange and refund.
  • Items must be returned within 15 days of delivery date.
  • The return delivery fee must be covered by the customer.



THE-footstretcher™ and THE-footstretcher™ Lit

Polycarbonate accessories

  • Foot stretcher (front part): Lifetime
  • Massage Handle: 1 Year
  • THE-footstretcher™ Lit handle: 1 Year

Silicone accessories

  • Stretch-Band™: 3 Months from date of purchase



Polycarbonate accessories

  • 1 Year


Massage Handle

Polycarbonate accessories

  • 1 Year